RULES AND TERMS OF USE OF THE NEBESSA ONE APPLICATION
These Rules and Terms of Use (hereinafter the "Terms of Use") apply to the registration of users for the use of the services of the NEBESSA One application (hereinafter: the "Platform") and the related benefits provided by Blister Properties d.o.o. of Belgrade. The Platform is free to download and is intended for every adult resident of NEBESSA Kvart (hereinafter: the "Complex"), owners of individual units within the Complex, employees involved in the implementation of the project, employees of business entities that will perform management, maintenance, and security services for the Complex, as well as employees of business entities that will provide services to residents within the Complex (hereinafter the "User"). Minor children of residents and owners of individual units within the Complex may use the Platform only if registered by a parent or legal guardian. They are given access to a limited set of functionalities, for the purpose of using the benefits of NEBESSA Kvart. The parent or legal guardian is responsible for all activities of the minor user carried out through their account.
These Terms of Use apply for the entire period during which the Platform is used.
The Platform is intended for the persons listed above, for the following purposes:
- Managing access to the Complex: apartments, elevators, garages, common areas
- Access to the status of construction of the Complex
- Insight into contractual documentation and the status of users’ financial obligations
- Ensuring the safety and security of the Complex and its residents
- Communication with the professional management and facility management team
- Booking of shared amenities
- Use of additional benefits through cooperation with partners of the Complex (hereinafter the "Loyalty Program")
- Participation in the work of the Homeowners’ Association
The Platform also enables users to receive information about the latest news and educational events that will be organized. Receiving information about promotions is possible upon prior consent, which may be withdrawn at any time, given for the receipt of marketing notifications directly within the Platform.
When registering on the Platform, the User confirms that they are familiar with the Privacy Policy and the Rules and Terms of Use of the Platform (hereinafter the "Terms"), which together govern the use of the Platform, and that they agree to the application of these Terms.
1. CONDITIONS FOR PARTICIPATION
The Platform may be used by any adult natural person within the territory of the Republic of Serbia who is a resident of the Complex, an owner of an individual unit within the Complex, an employee involved in the implementation of the project, an employee of a business entity that will perform management, maintenance, and security services for the Complex, or an employee of a business entity that will provide services to residents within the Complex, and who has installed the Platform on their iOS or Android device.
The Platform is free of charge for all Users.
2. REGISTRATION
Before beginning to use the Platform, and thereby benefiting from it, the User must register. By registering and clicking "I accept the Terms of Use," the User agrees to these Terms of Use. Conduct contrary to the Terms of Use may result in: temporary suspension, restriction of access, complete denial of access, or deactivation of the user profile. A User who does not agree with the Terms of Use and their provisions may delete their profile or stop using the Platform at any time.
When using the Platform, users must comply with the following:
- When creating a profile, they must use accurate information
- They may create only one user account
- They must not create false profiles, i.e. profiles of non-existent persons
- They must handle their profile access credentials with care
Within the rewards program, the following is strictly prohibited:
- Misrepresentation and registration using inaccurate information or another person’s information
- Publishing on the Platform the personal data of third parties who have not given their prior consent for this
- Publishing offensive or inappropriate content on the Platform
- Publishing false information
- Selling, copying, renting, or in any other way commercially exploiting data within the Platform
- Publishing information with the aim of damaging the personal reputation of any other person
The User undertakes to carefully safeguard the password to their profile and to protect it from unauthorized access by third parties. The User is responsible for activities carried out through their user account until such time as misuse or unauthorized use of the Platform has been duly reported. The User is required to report, without delay, the loss of a mobile device, compromise of their account, or any suspicion of unauthorized use of digital access rights. Until such a report is made, the User bears responsibility for the use of their account. The User of the Platform is required to provide truthful information on their Profile and not to publish content contrary to the regulations of the Republic of Serbia, or content that infringes the rights of third parties, including intellectual property rights. Such content will be removed from the Platform by the Platform administrator.
3. USE
The User acknowledges that data arising from their activities on the Platform may be processed exclusively in anonymized and aggregated form for statistical and analytical purposes.
The User is prohibited from any unauthorized access to the Platform, any attempt to compromise the security of the system, reverse engineering, decompiling, copying of source code, as well as any interference with or disruption of the operation of the Platform.
By accepting these Terms of Use, the User undertakes to compensate the owner of the Platform, Blister Properties d.o.o., for any damage, including the costs of legal and court services as well as the costs of court proceedings, that may arise from: a) use of the Services outside the scope of the established Terms of Use; b) breach of any provision of these Terms of Use; c) misuse of confidential data; and d) infringement of the rights of third parties.
Blister Properties d.o.o. has the right to temporarily suspend or permanently deactivate a user account, without prior notice, if it determines that there has been a breach of these Terms, or that the security of the Platform, the security of the Complex, or the rights of other Users have been endangered. The User has the option to report inappropriate use of the Platform by other Users to the e-mail address listed below.
4. DISCLAIMER OF LIABILITY
To the fullest extent permitted by applicable regulations, the owner of the Platform shall not be liable for profiles created by users, nor for the content and accuracy of content published on profiles.
The User agrees that the owner of the Platform does not guarantee the availability or realization of all benefits at all times.
Benefits under the Loyalty Program may be modified, restricted, or discontinued at any time by the partners or the owner of the Platform, without prior notice.
Blister Properties d.o.o. does not guarantee the quality, availability, or performance of services or benefits provided by Loyalty Program partners and is not liable for any disputes between Users and partners.
The owner of the Platform does not guarantee uninterrupted and error-free operation of the Platform, nor that digital access to the Complex or to particular functionalities will be available at all times.
The Platform constitutes an auxiliary tool for managing access to the Complex. Blister Properties d.o.o. reserves the right to temporarily restrict or suspend digital access functionality for security, technical, or operational reasons.
To the extent permitted by applicable regulations, the owner of the Platform shall not be liable for indirect damages, lost profit, loss of data, or other consequential damages that may arise from the use of, or inability to use, the Platform.
The owner of the Platform shall likewise not be liable for damage arising: a) from the temporary inability to use the Services where such inability results from an error on the part of the User; b) from delays or failures in the provision of services; or c) where such failures are caused by force majeure or unforeseeable circumstances.
The owner of the Platform shall not be liable for the unauthorized use of a User’s personal data, or its public disclosure and/or misuse by third parties who obtained it without the knowledge or authorization of the owner of the Platform.
5. INTELLECTUAL PROPERTY RIGHTS
The NEBESSA One Platform is the intellectual property of Blister Properties d.o.o.
The "Disclaimer" document, published on the website www.nebessa.rs, forms an integral part of these Terms of Use. The User confirms that they are familiar with the contents of the "Disclaimer" document, which forms an integral part of these Terms of Use. Its provisions apply in particular to visualizations of NEBESSA Kvart, its protected name, and its visual identity, the exclusive owner of the copyright and intellectual property rights to which is Blister Properties d.o.o.
By using the Platform, the User confirms that they are familiar with the Privacy Policy and these Terms of Use, which together govern the use of the NEBESSA One application.
6. CHANGES TO THE TERMS OF USE
Blister Properties d.o.o. may amend and adapt these Terms at any time.
If the Terms are amended as described, Users will be notified of the changes in a timely manner via the Platform before the changes take effect. Continued use of the "Platform" after receiving notice of the changes will be deemed acceptance of the amended Terms of Use and Privacy Policy.
If the User does not accept the changes to the Terms of Use and the Privacy Policy, they may delete their profile.
7. TERMINATION OF USE OF THE PLATFORM
Use of the Platform terminates upon:
- deletion of the user account by the User;
- termination of the User’s right to use the residential unit or other individual unit within the Complex;
- termination of the employment of a person whose access was granted on the basis of their employment relationship;
- deactivation of the account by Blister Properties d.o.o. in accordance with these Terms.
8. JURISDICTION
These Terms of Use are governed by the law of the Republic of Serbia. Provided there are no mandatory regulations preventing this, the court with subject-matter jurisdiction in Belgrade, Serbia, shall have jurisdiction over all disputes arising out of or in connection with the use of the Platform, i.e. these Terms of Use.
This version was published on 18 June 2026.